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Green Light Teaching School Alliance

Green Light Teaching School Alliance

Complaints procedure

At the Green Light Alliance, we pride ourselves on offering a tailored programme that supports each of our secondary trainees, within a small, friendly teaching school. Our past ITT candidates have often described the GLA "like a family", with many accepting their first teaching post in our own partner schools.

Should any of our trainees require any support or guidance we have a dedicated teaching school coordinator on hand, and school and subject mentors available throughout the course. 

Advice & guidance:

Students (fee-paying) should always approach their programme leader in the first instance so that all concerns can be dealt with as quickly and effectively as possible. However, should an official complaint be required the channels are outline on the web link below.

https://my.cumbria.ac.uk/Student-Life/Support/Responding-to-your-concerns/Student-Complaints-Procedure/